Services Provided by Silver Health CARE
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Johnny Reed, PAC | | | Julieanne Falkenhayn, PAC |
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| The hours for Urgent Care are: | - 9:00 AM to 9:00 PM Monday through Friday
- 9:00 AM to 5:00 PM Saturday
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When Do You Need URGENT CARE?
You need an Urgent CARE clinic for medical conditions that
aren't considered life threatening, are unexpected, need
immediate attention or when you cannot get in to see your
regular practitioner in a timely fashion.
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| Urgent CARE Minor LacerationsBladder Infections
Strep throat
Colds, Flu
High fevers
Fractures, sprains
Ear Infections
Minor Injuries
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Emergency Room Chest Pain
Head Injuries
Rectal Bleeding
Foreign body
Eye Trauma
Seizures
Strokes
Complicated Lacerations
Sexual/physical assualts
Animal Bites
Domestic Abuse
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Family Physician Refills for chronic illnesses
Refills for pain medications
Routine Physicals
CDL Physicals
Women's Exams
Sports Physicals
Immunizations
Earwax Removal
Migraine Control
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The Urgent CARE Clinic was established for your convenience. You can receive medical care for urgent problems when you are unable to see your regular physician.
No appointment is necessary. We will accommodate
you as soon as possible, but please remember
that although; everyone is seen at the Urgent CARE
Clinic on a first come, first served basis some patients maybe seen sooner based on the severity of their symptoms. We
do our best to see everyone promptly but due to
the volume and the nature of problems we are
asked to deal with, there may be a wait. It will,
however, be less than the wait of scheduling an
appointment or waiting in the emergency room.
You must bring your current
insurance card and any insurance co-pays are due
at the time of service.
Worker's Compensation and patients involved in motor vehicle accidents can only be seen weekdays between the hours of 9:00 am and 5:00 pm.
For Worker's Compensation injuries please bring your "First Report of Injury" and claim number and all pertinent information regarding your injury.
For motor vehicle accidents please bring your insurance information and the name of a contact person for your insurance.
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Three Full Service Health Care Clinics |
Silver Health CARE maintains three locations to convienently serve the medical needs of Southwest New Mexico:- The Main Clinic located across from the fire station near the corner of the 32nd Street and Highway 15 (Pinos Altos Road)
- The Family Clinic located across from the Gila Regional Medical Center on 32nd Street
- The Deming Clinic located on Lime Street in Deming
The Main Clinic provides Internal Medicine, Pediatrics and Podiatry. The Family Clinic provides a quieter more relaxed environment. Doctors from the Main Clinic see patients at this location. Anthony Guck, PAC provides a full-time presence at the Family Clinic. The Deming Clinic is staffed full-time by Tom Klein, MD. Practitioners from the Main Clinic rotate to practice in Deming once a week providing a similar breadth of services found at the Main Clinic.
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Medical Assistants |
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Medical Assistants work directly with the doctors and the patient.
Medical Assistants: |
- Set up appointments to the specialist and, depending on insurance requirements, get the insurance referrals. Referrals to a specialist can only be done after the patient has seen his primary care physician. Please allow 7 working days to complete the referral process.
- Set up radiology appointments and, also depending on insurance requirements, obtain a prior authorization.
- Set up rehab appointments that need prior authorization.
- Handle prescription refill requests from pharmacies.
- Give injections approved by the practitioner. These are given between 1:00 PM and 5:00 PM, Monday through Friday.
- Perform blood pressure checks, glucose checks, oxygen saturations, etc. All results are forwarded to the patient's attending physician.
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Additional Services |
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Silver Health CARE provides a full service in house laboratory, xray and DEXA scans for bone density.
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Medication Assistance Program (MAP)
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Silver Health CARE offers their patients a service that may result in free medications to those who qualify. Staffed by volunteers, the Medication Assistance Program (MAP) is open Mondays and Wednesdays from 9:00AM to 12:00 noon and is located in the Silver Health CARE conference room.
In order to apply:
- A referral From available at the doctor's office or at the MAP location must be completed by the patient and his/her doctor.
- Documentation of all household income must be rovided. (ie. copies of Social Security Benefit letter, federal tax return, pension check, or bank statement.
- If the patient has any insurance coverage that covers prescriptions, he or she would likely NOT be eligible for the program. However, often the coverage is in the form of a discount card and the patient may still be eligible.
- Many applications request a listing of monthly medical expenses.
When all the necessary information above is available, a volunteer can assist the patient in determining if their medication is offered in the program and in filling out the specific application for the speecific brand name medication. Each application will be returned to the patient's doctor who needs to sign, attach a prescription and put it in the mail. If everything is in order and the patient qualifies, the medication (usually a 90 day supply) will be sent to the doctor's office or directly to the patient within 3 -6 weeks. Generally, reapplication is necessary every three months. However several companies allow patients to call in for refills.
This service is for the entire community. Other locations are available. If you have any questions, come by Monday and Wednesday, 9:00AM to 12:00 Noon or call 575-538-2981 during those times.
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